Microsoft Exchange Server 5.5 - Concepts and Administration
Class #1026Table of Contents
Introduction
At Course Completion
Microsoft Certified Professional Exams
Prerequisites
Course Materials and Software
Course Outline
To find additional Microsoft Exchange Server course listings, search the Find Course tool.
To take this course in the US and Canada you can go to Find a Training Provider
to locate and register with a Microsoft Authorized Technical Education Center. Elsewhere,
please contact your Regional
Education Service Center.
This introductory course in the Microsoft Exchange Server 5.5 Series is intended for
Exchange Server system administrators who administer, monitor, and maintain established
Exchange Server organizations.
The goal of this course is to provide Exchange Server administrators with the skills
required to perform day-to-day management of an established Exchange Server organization.
These management tasks may include:
- Using the Exchange Server Administrator program to create and manage recipient objects
- Maintaining an existing Exchange Server organization, including the management of
objects in the Site and Server containers in the Administrator program
- Creating and managing public folders
- Performing basic server backup procedures
- Monitoring server performance and configuring link monitors between connected sites
- Performing the administrative tasks required to manage electronic forms in an
organization
This course also provides students with the prerequisite knowledge and skills required
for course 973B, Microsoft
Exchange Server 5.5 Series-Design and Implementation.
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At the end of the course, students will be able to:
- Configure Exchange Server.
- Develop an infrastructure for Exchange Server.
- Choose a client installation and integration strategy.
- Develop long-term administration strategies.
- Develop security strategies.
- Configure message recipients.
- Import directory data from other mail systems.
- Install and configure Exchange Server clients.
- Configure address lists and accounts by using the Administrator program.
- Configure message tracking.
- Configure server locations.
- Configure security.
- Manage site security.
- Manage users.
- Manage distribution lists.
- Manage the directory.
- Manage public and private information stores.
- Back up and restore Exchange Server.
- Configure a link monitor and server monitor.
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This course will help the student prepare for the following Microsoft Certified
Professional exam(s):
Note: To fully prepare for this exam, students should attend course 973B, Microsoft Exchange
Server 5.5 Series-Design and Implementation.
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Before beginning this course, students should:
The course materials, lectures, and lab exercises are in English. To benefit fully from
our instruction, students need an understanding of the English language and completion of
the prerequisites.
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The course workbook and lab book are yours to keep.
You will be provided with the following software for use in the classroom:
- Microsoft Exchange Server version 5.5, Enterprise Edition (120-day evaluation version)
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Day 1
Module 1: Microsoft Exchange Server Overview
Topics:
Introduction to Exchange Server
Exchange Server messaging infrastructure
Exchange Server 5.5 features
Skills:
Students will be able to:
- Describe the characteristics of shared-file messaging systems and client/server
messaging systems.
- Name and describe the Exchange Server core and additional components, and the Windows NT
security features leveraged by Exchange Server.
- Identify the clients supported by Exchange Server.
- Describe some of the new features of Exchange Server 5.5.
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Module 2: Introduction to Microsoft Exchange Server Administration
Topics:
Exchange Server Administrator program
Permission contexts and permission flow
Windows NT Server administration tools
Lab:
Installing the Exchange Server Administrator program
Skills:
Students will be able to:
- Name the containers that make up an Exchange Server organization, describe their
contents, and explain the difference between hierarchy containers and hierarchy objects.
- Set permissions on the objects in the hierarchy.
- Describe the three permission contexts of the hierarchy and the flow of permissions
through the tree.
- Identify the Windows NT Server tools used to administer Exchange Server and use the
"User Manager for Domains" tool to create and delete mailboxes.
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Module 3: Creating and Managing Recipients
Topics:
Types of recipient objects
Creating mailboxes
Configuring recipient object properties
Creating and configuring custom recipients
Creating and configuring distribution lists
Importing and exporting data from the directory
Managing recipient objects
Creating and configuring Address Book views
Labs:
Creating recipients
Directory import and export
Creating Address Book views
Skills:
Students will be able to:
- List the Exchange Server recipient types.
- Create and configure mailboxes.
- Configure the common configuration tabs for each recipient type.
- Create and configure custom recipients.
- Create and configure distribution lists.
- Perform a directory import and export.
- Manage each recipient type.
- Configure Address Book views.
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Module 4: Microsoft Exchange Server Architecture
Topics:
Exchange Server components
Component communication
Single-server and multiple-server message flow
Skills:
Students will be able to:
- Recognize the Exchange Server core and additional components within the user interface,
and describe the function of each component.
- Describe the communication paths between the core Exchange Server components.
- Recognize the flow of a message through Exchange Server in both a single-server
environment and a multiple-server environment.
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Day 2
Module 5: Managing Site Configuration
Topics:
Introduction to the Site Configuration container
Configuring site containers
Configuring site objects
Introduction to Message Journaling
Labs:
Managing an Exchange Server site
Managing Address Book views by using permissions
Skills:
Students will be able to:
- Describe the purpose of each container and object in the Site Configuration container.
- List the contents of each container within the Site Configuration container.
- Explain which site properties can be configured through the objects in the Site
Configuration container.
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Module 6: Managing Server Configuration
Topics:
Introduction to the Server Configuration objects
Configuring the Server container
Labs:
Recovering deleted items
Managing directory replication
Skills:
Students will be able to:
- Name, describe, and configure the objects that appear in the Server container.
- Configure the properties and component options for a server in a site.
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Module 7: Creating and Managing Public Folders
Topics:
Introduction to public folders
Developing a public-folder strategy
Setting permissions on public folders
Access to public folders
Configuring Site and Server object properties
Collaboration features
Labs:
Managing public folders
Configuring public-folder affinity and replication
Skills:
Students will be able to:
- Distinguish between public-folder hierarchy and public-folder contents.
- Appraise the advantages of using a single copy of a public folder or using one or more
public-folder replicas in a public-folder strategy.
- View and assign public-folder permissions using either an Exchange client or the
Exchange Administrator program, and propagate folder permission changes.
- Configure access to public folders.
- Configure Site and Server object properties.
- Describe the collaboration features of Exchange Server.
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Day 3
Module 8: Maintaining a Microsoft Exchange Server Organization
Topics:
Introduction to database operation and maintenance
Database characteristics and types
Database files
Exchange Performance Optimizer
Database maintenance
Backing up Exchange Server
Troubleshooting tools and tasks
Labs:
Tracking a message
Running the Exchange Server maintenance utilities
Skills:
Students will be able to:
- Name the five types of database files, and describe the function of each type.
- Describe the backup processes.
- Use the Exchange Server Performance Optimizer to optimize an Exchange Server
installation.
- Back up an Exchange Server computer.
- Describe troubleshooting tools that are used for maintaining Exchange Server.
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Module 9: Monitoring Microsoft Exchange Server
Topics:
Using tools to monitor an organization
Introduction to server monitors
Introduction to link monitors
Post-configuration issues
Viewing messaging queues
Windows NT Performance Monitor
Simple network management protocol (SNMP) monitoring
Lab:
Monitoring Exchange Server
Skill:
Students will be able to:
- Configure server monitors.
- Configure link monitors.
- Start and stop monitors.
- Check message queues.
- Use Windows NT Performance Monitor to monitor Exchange Server activities.
- Use the SNMP monitoring tool.
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Module 10: Microsoft Exchange Server Form Administration
Topics:
Introduction to collaboration applications
Introduction to forms
Introduction to form management
Lab:
Installing an Outlook form
Skills:
Students will be able to:
- Describe the various types of collaboration applications and the tools used to create
them.
- Explain which types of forms are available through the Microsoft Outlook™ messaging
and collaboration client.
- Describe the primary tasks involved with form administration.
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Module 11: Migrating to Microsoft Exchange Server
Topics:
Planning a migration strategy
Migration process
Introduction to Migration Wizard
Introduction of the migration files
Troubleshooting migration
Lab:
Migrating from Microsoft Mail
Skills:
Students will be able to:
- Plan a migration to Exchange Server.
- Describe the migration process.
- Use Migration Wizard to complete a migration.
- Name and describe the files used by Migration Wizard during migration.
- Troubleshoot migration problems.
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Day 4
Module 12: Selecting and Deploying Microsoft Exchange Server Clients
Topics:
Standards and protocols
Introduction to Exchange Server clients
Installing the client
Introduction to profile creation
Lab:
Creating messaging profiles automatically
Skills:
Students will be able to:
- List the standards and protocols supported by Exchange Server and Outlook 98.
- List the different electronic-mail clients and their features.
- Discuss the important issues in selecting a client.
- Compare the installation requirements for the Microsoft-based e-mail and collaboration
clients.
- Create a user profile.
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Module 13: Configuring Microsoft Outlook
Topics:
Location of configuration information for Outlook
Introduction to configuration of Outlook
Introduction to Windows NT system policies
Configuring the transport
Additional configuration options
Lab:
Configuring Outlook 98 using system policies
Skills:
Students will be able to:
- Describe the configuration options in Outlook.
- Describe how to use Windows NT system policies to manage an Outlook configuration.
- Recognize the order in which protocols are used by remote procedure calls (RPCs) to
attempt a connection from a client to an Exchange Server computer.
- Configure additional options, such as folders and remote mail, importing and exporting
information, creating personal folder stores, and support for roving users.
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Module 14: Microsoft Outlook 98 Deployment Kit
Topics:
Introduction to the Outlook 98 Deployment Kit
Installing and preparing to run the wizard
Running the wizard
Customizing your Outlook 98 package
Using the setup command-line options
Additional references
Lab:
Installing and configuring the Outlook 98 Deployment Kit
Skills:
Students will be able to:
- Describe the function of the Outlook 98 Deployment Kit.
- Install and run Deployment Wizard.
- Perform additional customization of your Outlook 98 package and prepare it for
distribution.
- Use the setup command-line options to create a customized Outlook 98 package.
- Find additional information about Outlook 98 and other Microsoft products.
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