Supporting Microsoft Windows NT Terminal Server Edition 4.0
Class #1198Table of Contents
Introduction
At Course Completion
Microsoft Certified Professional Exams
Prerequisites
Course Materials and Software
Course Outline
This support-level course introduces Microsoft® Windows® Terminal Server version 4.0
to network support professionals and provides them with the knowledge, skills, and
experience to plan, implement, and support the product.
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At the end of the course, students will be able to:
- Recognize the major capabilities of Microsoft Windows Terminal Server, identify
different uses for its primary features and functions, and use a client to run
applications in a Terminal Server environment.
- Install and configure Terminal Server.
- Configure and manage Microsoft Windows NT® operating system user accounts to use
Terminal Server features.
- Install and configure Terminal Server clients.
- Use Terminal Server utilities to administer the environment.
- Install and configure a variety of 16-bit and 32-bit applications.
- Implement Zero Administration Windows on Terminal Server.
- Access resources from a Terminal Server session.
- Install and configure the pICAsso Extensions to Terminal Server.
- Install and configure a pICAsso client.
- Use the Citrix administration utilities to administer pICAsso in Terminal Server.
- Use Performance Monitor to identify and solve problems in Terminal Server.
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This course will help the student prepare for the following Microsoft Certified
Professional exam(s):
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The course materials, lectures, and lab exercises are in English. To benefit fully
from our instruction, students need an understanding of the English language and
completion of the prerequisites.
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The course workbook and lab book are yours to keep.
You will be provided with the following software for use in the classroom:
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Course Outline
Day 1
Module 1: Overview
Topics:
Introducing Microsoft Windows Terminal Server 4.0
Benefits
Administration
User environment
Lab:
Connecting to Terminal Server
Skills:
Students will be able to:
- Recognize the major functions of Terminal Server, the Terminal Server client, and the
Terminal Server Remote Desktop Protocol (RDP) as thin-client components in a Microsoft
Windows NT-based environment.
- Describe the benefits of implementing Terminal Server.
- Identify the Terminal Server administration features.
- Describe the user environment.
Module 2: Implementing Terminal Server
Topics:
Planning the installation
Installing Terminal Server
Troubleshooting the installation
Lab:
Installing Terminal Server
Skills:
Students will be able to:
- Consider the needs of their organization and properly plan a server installation.
- Install Terminal Server.
- Troubleshoot an installation.
Module 3: Configuring User Accounts
Topic:
Creating user accounts
Working with groups
Implementing user profiles
Configuring users for accessing Novell resources
Synchronizing Terminal Server and Novell passwords
Lab:
Enabling users to connect to Terminal Server
Skills:
Students will be able to:
- Create both user and group accounts for Terminal Server users, and create a home
directory for each user.
- Implement groups.
- Implement user profiles as part of account administration.
- Enable Terminal Server user accounts to access Novell resources.
- Synchronize both Terminal Server and Novell passwords to make logging on to an
integrated environment seamless.
Module 4: Installing and Configuring Clients
Topics:
RDP
Terminal Server clients
Connecting to Terminal Server
Lab:
Installing the Terminal Server client
Skills:
Students will be able to:
- Identify the different Terminal Server connection options, explain how sessions work,
and install a client.
- Connect to Terminal Server.
Day 2
Module 5: Administering Terminal Server
Topics:
Terminal Server administration
Administration panes
Terminal Server Connection Configuration tool
Advanced connection configuration
Lab:
Administering Terminal Server
Skills:
Students will be able to:
- Identify the appropriate Terminal Server administration tools for performing specific
management tasks.
- Use the correct administration pane to perform specific tasks.
- Use Terminal Server Connection Configuration to manage the connections between sessions
and clients.
- Set advanced Terminal Server features and automate application launching.
Module 6: Implementing Applications
Topics:
Exploring application issues
Applications in Terminal Server
Implementing applications
Using the CHANGE USER command
Lab:
Installing applications on a Terminal Server
Skills:
Students will be able to:
- Recognize reasons for problems that occur while running applications in a Terminal
Server environment.
- Identify issues associated with running specific types of application programs in a
Terminal Server environment.
- Install and run applications in Terminal Server.
- Use the CHANGE USER command to implement appropriate .ini file mapping.
Module 7: Controlling the User Environment
Topics:
Overview of system policies
How system policy works
Implementing system policies
Using System Policy Editor
Creating system policy
Modifying system policy
Implementing AppStations
Implementing TaskStations
Labs:
Implementing new system policies
Implementing a TaskStation
Implementing an AppStation
Skills:
Students will be able to:
- Define the functions and scope of system policies.
- Describe how the logon process implements a system policy.
- Identify features of System Policy Editor.
- Create a system policy.
- Modify a system policy.
- Use a system policy to secure a computer.
- Implement an AppStation.
- Implement a TaskStation.
Module 8: Accessing Resources from a Client Session
Topics:
Connecting to resources in Terminal Server
Accessing network resources
Accessing local resources
Using remote-access services (RAS) to connect to Terminal Server resources
Lab:
Accessing local and network resources
Skills:
Students will be able to:
- Identify the types of resources available to Terminal Server clients.
- Use a client to access network resources.
- Use a client to access local resources.
- Use a client to access resources over a dial-up connection.
Module 9: Using pICAsso to Extend Terminal Server
Topics:
Introduction to Citrix pICAsso
Licensing pICAsso
Protocol options available with pICAsso
Using Direct Async in pICAsso
Client drive mapping
Lab:
Using pICAsso to extend Terminal Server
Skills:
Students will be able to:
- Identify the major components of pICAsso.
- Describe the steps required to license pICAsso.
- List the major features of pICAsso.
- List the protocols that pICAsso supports.
- Describe the purpose of client drive mapping.
Day 3
Module 10: Installing and Configuring pICAsso Clients
Topics:
Exploring pICAsso clients
Using pICAsso with Windows-based clients
Using pICAsso in non-Windows-based environments
Installing and configuring Remote Application Manager
Configuring client options
Exploring command-line options
Creating a seamless user experience
Skills:
Students will be able to:
- Identify the pICAsso clients.
- Use pICAsso with Windows-based clients.
- Use pICAsso in non-Windows-based environments.
- Implement Remote Application Manager.
- Implement the Command Line icon to connect directly to Terminal Server.
- Implement a seamless user experience.
Module 11: Administering pICAsso in Terminal Server
Topics:
Terminal Server administration
Terminal Server Connection Configuration
Application configuration
Independent Computing Architecture (ICA) Client Creator
Citrix technical support
Labs:
Installing and administering pICAsso clients
Application launching and embedding
Skills:
Students will be able to:
- Identify the features that pICAsso adds to the Terminal Server Administrator tool.
- Configure shadowing preferences in the Terminal Server Connection Configuration tool.
- Publish an application.
- Describe how load balancing works.
- Differentiate between a launched application and an embedded application.
- Create a Web page to connect to a published application.
Module 12: Using Performance Monitor in Terminal Server
Topics:
Exploring Performance Monitor
Monitoring Terminal Server
Using Network Monitor with Terminal Server
Labs:
Optimizing Terminal Server
Installing and using Network Monitor
Skills:
Students will be able to:
- Specify a strategy to analyze the performance of Terminal Server.
- Monitor the performance of Terminal Server.
- Capture and identify RDP packets with Network Monitor.
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