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Course 1569—Four days—Instructor-led  

Updating Administration and Support Skills from Microsoft® Exchange Server 5.x to Microsoft Exchange 2000


Table of Contents

Introduction
At Course Completion
Microsoft Certified Professional Exams
Prerequisites
Course Materials and Software
Course Outline

Introduction

This course will provide students with the knowledge and skills required to install and configure Microsoft® Exchange 2000 Beta 3. Students begin the course by reviewing the interaction of Exchange 2000 with Microsoft Windows® 2000 Active Directory™. Students then learn the component architecture of Exchange 2000 and install the product. Once Exchange 2000 is installed, students focus on the core management functionality, such as server, transport, and public folder management. The course wraps-up with a look at the new version of Microsoft Outlook™ Web Access and how Exchange 2000 supports real-time collaboration.


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At Course Completion

At the end of the course, students will be able to:
  • Install, configure, and administer Exchange 2000 in a medium to large organization.

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Microsoft Certified Professional Exams

There is no MCP exam associated with this course. The Trainer Assessment for this course is exam 209.

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Prerequisites

Before attending this course, students must meet the following prerequisites:
  • Completion of course 973, Microsoft Exchange Server 5.5 Series—Design and Implementation or equivalent knowledge and completion of course 1026, Microsoft Exchange Server 5.5 Series—Concepts and Administration
  • Completion of course 1579, Accelerated Training for Updating Support Skills and Designing a Directory Services Infrastructure for Microsoft Windows 2000 or equivalent knowledge
The course materials, lectures, and lab exercises are in English. To benefit fully from the instruction, students need an understanding of the English language and completion of the prerequisites.


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Course Materials and Software

The course materials are yours to keep.

You will be provided with the following software for use in the classroom:

  • Microsoft Exchange 2000 Advanced Server 
  • Microsoft Outlook 2000 Evaluation Edition
  • Microsoft Windows 2000 Advanced Server

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Course Outline

Day 1

Module 1: Introduction to Microsoft Exchange 2000

Topics

Overview
Exchange 2000 Key Objectives
Windows 2000 Integration
Enhanced System Administration
Reliable, Scalable Platform
Unified Collaboration Platform

Skills

Students will be able to:
  • List the key Exchange 2000 product objectives.
  • Describe the Exchange 2000 reliance on Active Directory.
  • Explain how the site model has changed to an administration and routing model in Exchange 2000.
  • Explain how Exchange 2000 is reliable and scalable.
  • List the features and functions that support collaboration activities.

Module 2: Overview of Microsoft Windows 2000 Active Directory

Topics

Introduction to Active Directory
Logical Structure
Physical Structure
Specific Domain Controller Roles
Schema Fundamentals
Security Subsystem

Skills

Students will be able to:
  • Describe the role of Active Directory in Windows 2000.
  • Describe the logical structure of Active Directory.
  • Describe the physical structure of Active Directory.
  • Describe the roles of global catalog servers and operations masters in Active Directory.
  • Install Active Directory.

Module 3: Exchange 2000 Integration with Active Directory

Topics

Advantages of Integrating Exchange 2000 With Active Directory
Storage of Exchange 2000 Data in Active Directory
Other Services Provided by Windows 2000
Exchange 2000 Directory Access
Implementing Groups in Active Directory

Labs

Creating Windows 2000 Users and Groups

Skills

Students will be able to:
  • Identify the Exchange 2000 Server components that rely on Active Directory.
  • Compare the directory objects in previous versions of Microsoft Exchange Server with the equivalent objects in Active Directory.
  • Compare how various Microsoft Exchange Server clients access Active Directory.
  • Explain how computers running Exchange 2000 access Active Directory.
  • Describe how groups in Microsoft Windows® 2000 are used as distribution lists and which group types work in different situations.

Module 4: Exchange 2000 Architecture

Topics

Overview of the Exchange 2000 Architecture
Exchange 2000 Information Store Process
Exchange 2000 Internet Information Services
Exchange 2000 Events
Exchange 2000 Message Flow

Skills

Students will be able to:
  • Explain the architectural changes made from Microsoft Exchange Server 5.5 to Microsoft Exchange 2000.
  • Describe the benefits of the new information store architecture.
  • Describe the advantages Exchange 2000 receives from Microsoft Windows 2000 Active Directory directory service.
  • Describe the advantages Exchange 2000 receives from IIS.
  • Describe the new options developers receive from the event support in Exchange 2000.

Day 2

Module 5: Installing Microsoft Exchange 2000

Topics

Preparing for an Exchange 2000 Installation
Types of Installations
Post-Installation Changes
Common Installation Issues

Labs

Installing Microsoft Exchange 2000

Skills

Students will be able to:
  • Describe the Exchange 2000 system and hardware requirements, and installation options used by Exchange 2000.
  • Describe post-installation considerations; including server optimization, default file locations and structures, share-point permissions, and the Administration program installation.
  • Describe the Exchange 2000 services and their dependent Windows 2000 services.
  • Explain which components are installed with each installation option.
  • Prepare and perform unattended installations.
  • Prepare and perform schema-only installations.

Module 6: Managing Recipient Objects in Exchange 2000

Topics

Preparing for Administration
Types of Recipients
Creating Users
Creating Contacts
Creating Distribution Lists
Making Bulk Changes to the Directory

Labs

Managing Exchange 2000 Recipient Objects

Skills

Students will be able to:
  • Configure computers and users for Exchange 2000 administration tasks.
  • List and describe the various Exchange 2000 recipients.
  • Create and manage Exchange 2000 users.
  • Create and manage Exchange 2000 contacts.
  • Create and manage Exchange 2000 distribution lists.
  • Make bulk changes to Active Directory™ directory service by using scripts.

Module 7: Managing Server Objects in Exchange 2000

Topics

Using Exchange System Manager
Managing Address Lists
Managing Administrative Groups
Creating Recipient Policies
Using Exchange 2000 Policies

Labs

Exploring the Exchange System Manager
Creating an Address List in Exchange 2000
Creating and Managing Administrative Groups
Creating and Applying Exchange 2000 Policies

Skills

Students will be able to:
  • Use Exchange System Manager to create and manage a variety of system objects.
  • Plan and create administrative groups for a given situation.
  • Create and manage address lists.
  • Define, create, and manage policies.
  • Configure server-side multimedia messaging properties.

Day 3

Module 8: Managing Virtual Servers and Protocols in Exchange 2000

Topics

Supported Internet Protocols
Creating Multiple Virtual Servers
Simple Mail Transfer Protocol
Post Office Protocol 3/Internet Mail Access Protocol 4
Hypertext Transfer Protocol
Network News Transfer Protocol
Scaling the Protocol Servers

Labs

Creating Virtual Servers

Skills

Students will be able to:
  • List the Internet protocols that Microsoft® Exchange 2000 supports.
  • Create virtual servers.
  • Manage the Simple Mail Transfer Protocol (SMTP).
  • Manage Post Office Protocol 3 (POP3) and Internet Mail Access Protocol 4 (IMAP4).
  • Manage the Hypertext Transfer Protocol (HTTP).
  • Manage the Network News Transport Protocol (NNTP). Scale Protocol Servers

Module 9: Creating and Managing Routing Groups in Exchange 2000

Topics

Overview of Message Routing in Exchange 2000
Routing Groups
Connecting Routing Groups
Link State
How Messages Are Routed
Managing Routing Groups

Labs

Creating Routing Groups and Routing
Group Connectors
Creating an SMTP Connector

Skills

Students will be able to:
  • Describe the components that enable message routing between servers and routing groups.
  • Describe requirements for routing groups and when to use multiple routing groups.
  • Describe the connectors used to connect routing groups.
  • Explain what the link state table is and how it is used for message routing.
  • Describe the routing algorithm that is used to determine the path for a message.
  • reate and manage routing groups and routing group connectors.

Module 10: Managing the Exchange 2000 Information Store

Topics

Storage Groups
Store Backup and Restore Strategies
Full-Text Indexing

Labs

Creating Storage Groups and Multiple
Exchange 2000
Creating a Full-Text Index

Skills

Students will be able to:
  • Design, create, and manage storage groups.
  • Backup and restore Microsoft Exchange 2000.
  • Configure full-text indexing.

Module 11: Creating and Managing Public Folders in Exchange 2000

Topics

Exchange 2000 Public Folders Features
Creating and Configuring Multiple Public Folder Trees
Managing Public Folders
Granting Permissions

Skills

Students will be able to:
  • List and describe the new features of public folders in Exchange 2000.
  • Describe the architectural elements of public folders and explain how public folders are implemented and integrated with the Microsoft Windows® 2000 Active Directory™directory service.
  • Create and configure public folders.
  • Manage public folders.
  • Explain the changes to public folder security and the benefits of those changes.

Day 4

Module 12: Deploying Exchange 2000 Outlook Web Access

Topics

Introduction to Outlook Web Access
Outlook Web Access Architecture
Outlook Web Access Deployment
Extending Outlook Web Access

Labs

Using Exchange 2000 Outlook Web Access
Creating and Managing Front-End Servers

Skills

Students will be able to:
  • Describe the features of Microsoft Outlook Web Access that are new to Microsoft Exchange 2000.
  • List Outlook Web Access components and describe how they process client requests.
  • Plan an Outlook Web Access deployment.
  • Configure front-end and back-end servers.
  • Extend Outlook Web Access in a custom Web application.

Module 13: Real-Time Collaboration in Exchange 2000

Topics

Comparing Collaboration Components
Introduction to Instant Messaging
Instant Messaging Components
Instant Messaging Dependencies on Windows 2000
Instant Messaging Client Operations
Instant Messaging Server Operations
Installing and Configuring Instant Messaging
Monitoring Instant Messaging
Instant Messaging Best Practices
Chat Services
Exchange Data Conferencing Services
What is IP Multicast Conferencing?
Exchange 2000 Data Conferencing Architecture
Configuring Exchange Data Conferencing

Labs

Configuring and Using Exchange 2000
Instant Messaging
Creating and Using Exchange 2000
Data Conferencing

Skills

Students will be able to:
  • Choose the appropriate collaboration component to use for a given situation.
  • Describe the function and configuration of Instant Messaging Services.
  • Describe the function and configuration of Chat Services.
  • Describe the function and configuration of Data Conferencing Services.

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