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Microsoft Windows NT 4.0 - Supporting Enterprise Technologies Class #689 This course provides a training solution for support professionals working in a Microsoft® Windows NT® Server 4.0–based enterprise environment. It is assumed that students have experience supporting a Windows NT Server–based network. The goal of the course is for support professionals to be able to design, implement, and support the Windows NT Server network operating system in an multidomain enterprise environment. The course content is organized into four units, each covering support in different areas of a Windows NT Server–based enterprise environment. The units presented in this course are:
At Course Completion At the end of the course, students will be able to define Windows NT Server Directory Services; establish trust relationships; examine the effects that the different Directory Services structures have on a network implementation; plan a Directory Services structure; plan and implement Windows NT Server–based environments, including the ability to define performance and optimization as it relates to Windows NT Server; create a measurement database; analyze system performance; implement a performance and optimization strategy; plan and implement a Windows NT–based network,; explain the process of analyzing network traffic; analyze client-to-server traffic and server-to-server traffic; optimize network traffic; predict network traffic; isolate problems to specific components in the architecture using Windows NT Server 4.0 tools; trace the system dependencies for devices and services using the Registry; identify the files used in the Windows NT load sequence; and repair damaged files, interpret blue screens, and use Kernel Debugger. Microsoft Certified Professional Exam This course helps you prepare for the following Microsoft Certified Professional exam:
Prerequisites
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites. Course Materials and Software The course workbook and lab book are yours to keep. You will be provided with the following software for use in the classroom:
Day 1, Unit 1: Implementing Microsoft Windows NT Server Directory Services Module 1: Defining Windows NT Directory Services Topics: Windows NT Directory Services and the enterprise challenge Domains and trust relationships Directory Services components and features Implementing Windows NT Server Directory Services
Lab: Directory Services introduction Skills: Students will be able to: Recognize several key challenges to network designers and explain how Windows NT Directory Services meet these challenges. Identify the role of domains and trusts in a large Windows NT–based network. Identify the Windows NT Directory Services components and features, and describe the role that each plays in a Directory Services environment. Identify the major tasks that a network planner needs to be able to perform when implementing Windows NT Directory Services. Module 2: Establishing Trust Relationships Topics: Introduction to trust relationships Group strategies across trusts Granting permissions across trusts NetLogon service Pass-through authentication Establishing and managing trust relationships Lab: Establishing trust relationships
Skills: Students will be able to: Determine when to implement a one-way or two-way trust relationship. Use groups to manage large numbers of accounts in a multiple-domain environment. Grant permissions across trusts. Recognize the importance of the NetLogon service. Determine when pass-through identification occurs. Establish one-way and two-way trusts. Module 3: Choosing a Directory Services Structure Topics: Domains in Windows NT Directory Services Considerations in implementing Directory Services Interaction between computers and domains Single Domain Model Single Master Domain Model Multiple Master Domain Model Complete Trust Domain Model Lab: Designing a Multiple Master Domain Model Skills: Students will be able to: Describe the role of domains in Windows NT Directory Services. Describe the planning considerations involved in implementing any domain model successfully. Identify the capabilities in a domain environment of a Windows NT–based computer that are different from the capabilities of a non-Windows NT–based computer in the same domain. Implement and administer a Single Domain Model. Implement and administer a Single Master Domain Model. Implement and administer a Multiple Master Domain Model.
Module 4: Planning Your Directory Services Structure for Performance Topics: Building an effective Directory Services structure Directory Services database size factors Determining the optimum number of domain controllers Planning domain and server locations Implementing effective synchronization Lab: Directory Services planning issues Skills: Students will be able to: Identify the primary problem areas in implementing servers to achieve an efficient directory structure. Identify Directory Services database size factors. Determine the optimum number of domain controllers. Determine effective server locations in a domain. Plan domain and server locations. Implement domain controllers to effectively accommodate synchronization. Day 2, Unit 2: Microsoft Windows NT Server Analysis and Optimization Module 1: Basics of Server Analysis and Optimization Topics: What is server analysis and optimization? Windows NT Server resources to monitor Tools for server analysis and optimization Using Performance Monitor for server analysis Performance Monitor views Techniques for server analysis and optimization Windows NT–based approach to server analysis and optimization Lab: Introduction to Performance Monitor
Skills: Students will be able to: Define server analysis and optimization. Identify the major resources to monitor when performing server analysis and optimization. List the Windows NT utilities used for server analysis and optimization. Use Performance Monitor for server analysis. Identify Performance Monitor views. List techniques used when performing server analysis and optimization. Identify the six-step procedure for performing server analysis and optimization in Windows NT. Module 2: Implementing a Measurement Baseline Topics: Collecting system data Creating a measurement baseline Using Performance Monitor to create a measurement baseline Establishing a database of measurement information Lab: Creating a measurement baseline Skills: Students will be able to: Identify the importance of collecting system data. Define a measurement baseline and the resources to be measured. Use Performance Monitor to create a measurement baseline. Establish a database of measurement information. Module 3: Performance Analysis, Forecasting, and Record Keeping Topics: Performance analysis overview Windows NT–based server environments Determining workload characterization Forecasting future resource allocation Establishing a plan for long-term record keeping Lab: Detecting bottlenecks (Unit 2, Module 3 continued) Skills: Students will be able to: Identify the various server environments. Determine workload characterization. Forecast future resources allocation. Establish a plan for long-term record keeping. Module 4: Analyzing System Performance in the File and Print Server Environment Topics: Analysis in the file and print server environment Resource implications Monitoring Microsoft Internet Information Server Considerations when forecasting Calculating the number of users that a file and print server can support Lab: Analyzing performance in the file and print server environment Skills: Students will be able to: Perform analysis in the file and print server environment. Identify resource implications. Monitor Internet Information Server. Identify forecasting considerations. Calculate the number of users a file and print server can support. Module 5: Analyzing System Performance in the Application Server Environment Topics: Analysis in the application server environment Resource implications Considerations when forecasting Calculating the number of users an application server can support Lab: Analyzing performance in the application server environment
Skills: Students will be able to: Perform analysis in the application server environment. Identify resource implications. Identify forecasting considerations. Calculate the number of users an application server can support. Module 6: Analyzing System Performance in the Domain Server Environment Topics: Analysis in the domain server environment Resource implications Considerations when forecasting Calculating the number of users a domain server can support Proposing solutions Lab: Analyzing performance in the domain server environment Skills: Students will be able to: Perform analysis in the domain server environment. Identify resource implications. Identify forecasting considerations. Calculate the number of users a domain server can support. Identify solutions to possible server optimization problems. Day 3, Unit 3: Microsoft Windows NT Server Network Analysis and Optimization Module 1: Introduction to Analyzing Network Traffic Topics: Windows NT–based network traffic analysis Microsoft Network Monitor Lab: Installing and using Network Monitor (Unit 3, Module 1 continued) Skills: Students will be able to: Describe a process for network traffic analysis. Use Network Monitor to capture, view, and save data. Module 2: Analyzing and Optimizing Client Initialization Traffic Topics: Client initialization analysis Analyzing dynamic host configuration protocol (DHCP) traffic Analyzing Windows Internet Naming Service (WINS) client traffic Analyzing file session traffic Analyzing logon validation traffic Labs: Analyzing DHCP traffic Analyzing WINS client traffic Analyzing file session traffic Analyzing logon validation traffic Skills: Students will be able to: List the tasks that contribute to client initialization traffic. Analyze DHCP traffic. Analyze WINS client traffic. Analyze traffic associated with establishing a file session. Analyze logon validation traffic. Module 3: Analyzing and Optimizing Client-to-Server Traffic Topics: Client-to-server analysis Analyzing client browser traffic Analyzing domain name system (DNS) traffic Analyzing intranet browsing traffic Labs: Analyzing client browser traffic Analyzing DNS traffic Analyzing intranet browsing traffic
Skills: Students will be able to: List the tasks that contribute to client-to-server traffic. Analyze client browser traffic. Analyze DNS traffic. Analyze intranet browsing traffic. Day 4, Unit 3: Microsoft Windows NT Server Network Analysis and Optimization (continued) Module 4: Analyzing and Optimizing Server-to-Server Traffic Topics: Server-to-server analysis Analyzing account synchronization traffic Analyzing trust relationship traffic Analyzing server browser traffic Analyzing WINS replication traffic Analyzing directory replication traffic Analyzing DNS server traffic Labs: Analyzing user account synchronization traffic Analyzing trust relationship traffic Analyzing server browser traffic Analyzing WINS replication traffic Analyzing directory replication traffic Analyzing DNS server-to-server traffic Skills: Students will be able to: List the services that contribute to server-to-server traffic. Analyze account synchronization traffic. Analyze trust relationship traffic. Analyze server browser traffic. Analyze WINS replication traffic. Analyze directory replication traffic. Analyze DNS server-to-server traffic. Module 5: Predicting Network Traffic Topics: Guidelines for predicting network traffic Traffic prediction scenarios Other wide area network (WAN) traffic considerations (Unit 3, Module 5 continued) Lab: Installing Internet Information Server Skills: Students will be able to: List the guidelines for predicting network traffic. Use situations described in the scenarios as examples when making changes to the network. Predict network traffic for a given scenario. Day 5, Unit 4: Troubleshooting Microsoft Windows NT Server in the Enterprise Environment Module 1: Overview of Troubleshooting in the Enterprise Environment Topics: Troubleshooting Windows NT Server Successful troubleshooting Resources Methodology Skills: Students will be able to: Identify the tasks of troubleshooting Windows NT Server. Identify the principal reasons for successful troubleshooting. Identify Windows NT Server troubleshooting resources. Identify the components of a reliable troubleshooting methodology. Module 2: Examining the Microsoft Windows NT Architecture Topics: Windows NT architecture overview Kernel mode components Windows NT networking architecture overview Kernel mode networking components Distributed networking components (user mode) Troubleshooting from an architectural perspective Tools for troubleshooting from an architectural perspective
Lab: Troubleshooting through the architecture Skills: Students will be able to: Contrast the major layers in the Windows NT operating system architecture. Identify the main kernel mode components and their functions. Define the functions of the main components in the Windows NT networking architecture. Identify potential troubleshooting issues for the kernel mode networking components that interact closely with I/O Manager. Identify the distributed networking components (user mode) and trace the flow of control when a client computer makes a request to a server computer. Describe the methods used to troubleshoot problems from an architectural perspective. Identify the tools used to troubleshoot problems from an architectural perspective. Module 3: Modifying the System Through the Registry Topics: Overview of the Registry Registry structure Registry Editor Other tools in the Windows NT Resource Kit Troubleshooting with HKEY_LOCAL_MACHINE HKEY_LOCAL_ HKEY_LOCAL_MACHINE\SYSTEM Lab: Troubleshooting through the Registry (Unit 4, Module 3 continued) Skills: Students will be able to: Describe how the Registry can be used to troubleshoot Windows NT. Describe the organizational structure of the Registry. Examine the Registry using Registry Editor. Examine the Registry using the Registry Help file, Windows NT command-line diagnostics, and the Remote Command utility. Identify the main troubleshooting opportunities in HKEY_LOCAL_MACHINE. Examine HKEY_LOCAL_ Examine HKEY_LOCAL_ Module 4: Examining the Boot Process Topics: Identifying steps in a successful boot Initial phase Boot loader phase Kernel phase Logon phase Boot.ini file Verifying loaded drivers Replacing damaged or missing files Lab: Examining the boot process Skills: Students will be able to: Identify the phases of a successful Windows NT boot. Identify the events of the initial phase of the boot process. Identify the events of the boot loader phase of the boot process. Identify the events of the kernel phase of the boot process. Identify the events of the logon phase of the boot process. Identify the contents and switches of Boot.ini. Verify which drivers were successfully loaded. Replace missing or damaged files. Module 5: Examining Stop Screens Topics: Stop screens Debugging overview Kernel Debugger CrashDump Dump analysis utilities Dr. Watson overview Lab: Examining stop screens Skills: Students will be able to: Identify debug options. Use Kernel Debugger. Describe and use CrashDump. Describe and use dump analysis utilities. Examine Dr. Watson error logs.
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