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Microsoft Windows NT 4.0 - Supporting Core Technologies
Class #922

This course is intended for support professionals who install, customize, configure, and support Microsoft Windows NT Workstation and Windows NT Server version 4.0.

This course syllabus should be used to determine whether the course is appropriate for the student, based on current skills and technical training needs.  Technical information is provided on the intended audience, course prerequisites, covered topics, lab exercises, course materials, and software.

Course content, prices, and availability are subject to change without notice.

This course provides the core foundation for supporting Microsoft® Windows NT® operating system version 4.0. The goal of this course is to provide support professionals with the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0.

Content primarily of interest in a complex environment-such as capacity planning on a server and a network, multiple domain management, and trust relationships-is covered in depth in a series of courses that makes up the Microsoft Windows NT Enterprise Series. Content specific to administration of the Windows NT Server network operating system can be found in the Administering Microsoft Windows NT 4.0 course.

At Course Completion

At the end of the course, students will be able to describe the system strategy for Windows NT 4.0; install and configure Windows NT; create and implement system policies; create and manage partitions, file systems, and fault-tolerant volumes; support running applications under Windows NT; identify network components and describe their function on a Windows NT-based computer; install and configure network transport protocols; install and configure network services on Windows NT Server; implement remote access service (RAS); install and configure Microsoft Internet Information Server and Services for NetWare; install client software; implement and troubleshoot directory replication; recognize problems related to the boot process; and determine the appropriate action to take for common problems.

Microsoft Certified Professional Exams

This course helps you prepare for the following Microsoft Certified Professional exams:

  • 70-67: Implementing and Supporting Microsoft Windows NT Server 4.0
  • 70-73: Implementing and Supporting Microsoft Windows NT Workstation 4.0

Prerequisites

  • Working knowledge of the Microsoft Windows® 95 operating system, such as customizing the Start menu, configuring the desktop, using Control Panel, moving and sizing windows, and switching between tasks
  • Operational understanding of the following microcomputer topics: the Microsoft MS-DOS® operating system, memory, hard disks, types of central processing units (CPUs), communications ports, printer ports, display adapters, and pointing devices
  • Completion of Networking Essentials or equivalent knowledge
  • Completion of Administering Microsoft Windows NT 4.0 or equivalent knowledge
  • Experience supporting networks or end users

The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.

Course Materials and Software

The course workbook, lab book, and Student Materials compact disc are yours to keep.

You will be provided with the following software for use in the classroom:

  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft MS-DOS 6 or later

Day 1

Module 1: The Microsoft Windows NT 4.0 Environment

Topics:

Microsoft Windows operating systems

Windows NT architecture overview

Domains and workgroups

Lab:

Adding computers to a domain

Skills:

Students will be able to:

Choose the appropriate Microsoft Windows operating system.

Describe the Windows NT system architecture components.

Explain the similarities and differences between domains and workgroups.

Module 2: Installing Windows NT

Topics:

Preparing for installation

Installing Windows NT

Performing a server-based installation

Troubleshooting installation

Upgrading to Windows NT 4.0

Initial parameter files

OEM setup tools

Using Books Online

Removing Windows NT

Lab:

Installing and exploring Windows NT Server

Skills:

Students will be able to:

Prepare the computer for installation of Windows NT.

Install Windows NT.

Configure server-based installation for wide-scale deployment.

Troubleshoot the installation process.

Upgrade Windows NT 3.x to Windows NT 4.0.

Identify the initial parameter files for Windows NT.

Identify the OEM setup tools for Windows NT.

Use Books Online to view Windows NT manuals.

Remove Windows NT.

Module 3: Configuring the Windows NT Environment

Topics:

Registry overview

Control Panel hardware settings

Control Panel software settings

Registry Editor

Labs:

Using Control Panel

Using the Registry Editor

Skills:

Students will be able to:

Describe the purpose of the Windows NT registry.

Configure device drivers and services with Control Panel.

Configure the operating system and applications with Control Panel.

Edit the registry with the Registry Editor.

Day 2

Module 4: Managing System Policies

Topics:

Overview of system policies

How system policy works

Implementing system policies

Using System Policy Editor

Modifying system policy

Securing a computer

System policy troubleshooting

Lab:

Implementing system policies

Skills:

Students will be able to:

Define the functions and scope of system policies.

Describe how system policy works.

Describe how a user and computer policy is implemented when a user logs on to a domain.

Identify features of System Policy Editor.

Establish system policies for computers running Windows NT.

Describe how to use system policy to secure a computer.

Identify issues in troubleshooting system policy.

Module 5: Managing File Systems

Topics:

File systems supported by Windows NT

Working with file names

Managing NTFS compression

Labs:

Converting a FAT partition to NTFS

Managing long file names

Managing NTFS compression

Skills:

Students will be able to:

Explain the differences between the FAT file system and NTFS.

Explain issues involved with using long file names.

Compress and uncompress files on an NTFS partition.

Module 6: Managing Partitions

Topics:

Partitioning a disk

Managing partitions by using Disk Administrator

General maintenance and troubleshooting

Lab:

Creating and managing partitions

Skills:

Students will be able to:

Describe the types of partitions supported by Microsoft Windows NT.

Use Disk Administrator to create, manage, and delete partitions.

Identify maintenance and troubleshooting solutions for partition management problems.

Module 7: Managing Fault Tolerance

Topics:

RAID systems

Recovering from hard disk failure

Lab:

Implementing fault tolerance

Skills:

Students will be able to:

Identify the main features of RAID fault tolerance.

Take steps to recover from a hard disk failure.

Module 8: Supporting Applications

Topics:

Subsystems overview

Supporting Win32®-based applications

Supporting MS-DOS-based and Win16 applications

Supporting applications in other subsystems

Supporting applications on different hardware platforms

Distributed Component Object Model

Managing applications

Lab:

Running applications

Skills:

Students will be able to:

Identify the subsystems that support applications under Windows NT.

Identify the features and properties of Microsoft Win32-based applications.

Configure NT Virtual DOS Machines (NTVDMs) to support MS-DOS and Win16 applications.

Configure the OS/2 subsystem and identify issues related to the support of OS/2 and POSIX applications.

Identify which applications are binary-compatible across platforms and which are source-compatible.

Configure the Distributed Component Object Model (DCOM).

Identify the tools for managing applications under Windows NT.

Day 3

Module 9: The Windows NT Network Environment

Topics:

Windows NT network environments

Windows NT network architecture

Distributed processing

Accessing file and print resources

Distributed File System

(Module 9 continued)

Skills:

Students will be able to:

Describe the Windows NT network environments.

Explain the components of the Windows NT network architecture.

Identify the interprocess communication (IPC) mechanisms supported by Windows NT.

Describe the file and print sharing components supported by Windows NT.

Describe the features of the Windows NT Server Distributed File System (Dfs).

Module 10: Configuring Windows NT Protocols

Topics:

Using the Network Program in Control Panel

Microsoft TCP/IP

NWLink

NetBEUI

Network bindings

Labs:

Configuring TCP/IP

Installing NWLink

Installing NetBEUI

Skills:

Students will be able to:

Use the Network program in Control Panel to install and configure Windows NT protocols.

Perform manual and automatic configurations of TCP/IP.

Configure NWLink IPX/SPX compatible transport.

Install NetBEUI and identify its capabilities and limitations.

Configure network bindings to optimize system performance.

Module 11: Windows NT Networking Services

Topics:

Installing network services

Dynamic host configuration protocol

Windows Internet Name Service

Domain name system

Computer Browser service

Labs:

Installing and configuring DHCP

Installing and configuring WINS

Installing and configuring DNS

Skills:

Students will be able to:

Install network services.

Configure DHCP.

Configure WINS and resolve computer names in a distributed database.

Configure DNS.

Explain the function of the Computer Browser service.

Day 4

Module 12: Remote Access Service

Topics:

RAS and Dial-Up Networking

Telephony API

Installing and configuring RAS

Installing and configuring Dial-Up Networking

Troubleshooting RAS

Lab:

Installing Remote Access Service

Skills:

Students will be able to:

Describe RAS and Dial-Up Networking.

Explain the Telephony API (TAPI).

Install and configure RAS.

Install and configure Dial-Up Networking.

Troubleshoot RAS.

Module 13: Internetworking and Intranetworking

Topics:

Internet and intranet overview

IIS and PWS networking components

Using Microsoft Internet Explorer

Securing Internet and intranet sites

Lab:

Installing Internet Information Server

Skills:

Students will be able to:

Describe the Internet and an intranet.

Install and configure IIS and PWS.

Use Microsoft Internet Explorer to access resources on the Internet.

Explain how to secure Internet and intranet sites.

Module 14: Interoperating with Novell NetWare

Topics:

Windows NT connectivity with NetWare

Installing and configuring CSNW and GSNW

Lab:

Installing and configuring GSNW

Skills:

Students will be able to:

Identify the tools for Windows NT connectivity with NetWare.

Install and configure Client Service for NetWare (CSNW) and Gateway Service for NetWare (GSNW).

Day 5

Module 15: Implementing Network Clients

Topics:

Windows NT 4.0 Server licensing

Licensing administration

Client software included with Windows NT Server

Network Client Administrator

Client-based network administration tools

Services for Macintosh®

Lab:

Creating a Network Installation Startup Disk (Optional)

Skills:

Students will be able to:

Identify appropriate licensing for clients and servers running Windows NT 4.0.

Identify the licensing tools in Windows NT.

Identify which clients can gain access to a computer running Windows NT Server

Use Network Client Administrator to create and configure a network startup installation disk.

Describe how the client-based network administration tools can be used on a computer running Windows NT Workstation or on a computer running Windows 95 to administer Windows NT Server.

Explain the features included in Windows NT Server Services for Macintosh.

Module 16: Implementing Directory Replication

Topics:

Directory replication overview

Preparing for directory replication

Managing directory replication

Replication Troubleshooting Overview

Lab:

Implementing directory replication

Skills:

Students will be able to:

Describe the Windows NT directory replication process.

Prepare an export server and an import computer for directory replication.

Manage directory replication between an export server and an import computer.

Identify directory replication problems and possible solutions.

Module 17: The Windows NT Boot Process

Topics:

Overview of the Windows NT boot process

Troubleshooting the boot process

Last Known Good configuration

Emergency repair

Lab:

Troubleshooting the Windows NT boot process

Skills:

Students will be able to:

Describe the Microsoft Windows NT boot process.

Identify and solve problems related to the boot process.

Use the last known good configuration.

Describe and use the emergency repair process.

Module 18: Troubleshooting Resources

Topics:

Troubleshooting categories

Diagnostic tools

Additional resources for troubleshooting

Lab:

Using diagnostic utilities

Skills:

Students will be able to:

Identify categories of common problems and their possible solutions.

Identify and use the diagnostic tools available with Windows NT.

Identify additional resources for troubleshooting.

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