Microsoft Windows NT 4.0 - Supporting Core Technologies Class #922 This course is intended for support professionals who install, customize, configure, and support Microsoft Windows NT Workstation and Windows NT Server version 4.0. This course syllabus should be used to determine whether the course is appropriate for the student, based on current skills and technical training needs. Technical information is provided on the intended audience, course prerequisites, covered topics, lab exercises, course materials, and software. Course content, prices, and availability are subject to change without notice. This course provides the core foundation for supporting Microsoft® Windows NT® operating system version 4.0. The goal of this course is to provide support professionals with the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0. Content primarily of interest in a complex environment-such as capacity planning on a server and a network, multiple domain management, and trust relationships-is covered in depth in a series of courses that makes up the Microsoft Windows NT Enterprise Series. Content specific to administration of the Windows NT Server network operating system can be found in the Administering Microsoft Windows NT 4.0 course. At Course CompletionAt the end of the course, students will be able to describe the system strategy for Windows NT 4.0; install and configure Windows NT; create and implement system policies; create and manage partitions, file systems, and fault-tolerant volumes; support running applications under Windows NT; identify network components and describe their function on a Windows NT-based computer; install and configure network transport protocols; install and configure network services on Windows NT Server; implement remote access service (RAS); install and configure Microsoft Internet Information Server and Services for NetWare; install client software; implement and troubleshoot directory replication; recognize problems related to the boot process; and determine the appropriate action to take for common problems. Microsoft Certified Professional Exams This course helps you prepare for the following Microsoft Certified Professional exams:
Prerequisites
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites. Course Materials and SoftwareThe course workbook, lab book, and Student Materials compact disc are yours to keep. You will be provided with the following software for use in the classroom:
Module 1: The Microsoft Windows NT 4.0 EnvironmentTopics:Microsoft Windows operating systems Windows NT architecture overview Domains and workgroups Lab:Adding computers to a domain Skills:Students will be able to: Choose the appropriate Microsoft Windows operating system. Describe the Windows NT system architecture components. Explain the similarities and differences between domains and workgroups. Module 2: Installing Windows NTTopics:Preparing for installation Installing Windows NT Performing a server-based installation Troubleshooting installation Upgrading to Windows NT 4.0 Initial parameter files OEM setup tools Using Books Online Removing Windows NT Lab:Installing and exploring Windows NT Server Skills:Students will be able to: Prepare the computer for installation of Windows NT. Install Windows NT. Configure server-based installation for wide-scale deployment. Troubleshoot the installation process. Upgrade Windows NT 3.x to Windows NT 4.0. Identify the initial parameter files for Windows NT. Identify the OEM setup tools for Windows NT. Use Books Online to view Windows NT manuals. Remove Windows NT. Module 3: Configuring the Windows NT EnvironmentTopics:Registry overview Control Panel hardware settings Control Panel software settings Registry Editor Labs:Using Control Panel Using the Registry Editor Skills:Students will be able to: Describe the purpose of the Windows NT registry. Configure device drivers and services with Control Panel. Configure the operating system and applications with Control Panel. Edit the registry with the Registry Editor. Module 4: Managing System PoliciesTopics:Overview of system policies How system policy works Implementing system policies Using System Policy Editor Modifying system policy Securing a computer System policy troubleshooting Lab:Implementing system policies Skills:Students will be able to: Define the functions and scope of system policies. Describe how system policy works. Describe how a user and computer policy is implemented when a user logs on to a domain. Identify features of System Policy Editor. Establish system policies for computers running Windows NT. Describe how to use system policy to secure a computer. Identify issues in troubleshooting system policy. Module 5: Managing File SystemsTopics:File systems supported by Windows NT Working with file names Managing NTFS compression Labs:Converting a FAT partition to NTFS Managing long file names Managing NTFS compression Skills:Students will be able to: Explain the differences between the FAT file system and NTFS. Explain issues involved with using long file names. Compress and uncompress files on an NTFS partition. Module 6: Managing PartitionsTopics:Partitioning a disk Managing partitions by using Disk Administrator General maintenance and troubleshooting Lab:Creating and managing partitions Skills:Students will be able to: Describe the types of partitions supported by Microsoft Windows NT. Use Disk Administrator to create, manage, and delete partitions. Identify maintenance and troubleshooting solutions for partition management problems. Module 7: Managing Fault ToleranceTopics:RAID systems Recovering from hard disk failure Lab:Implementing fault tolerance Skills:Students will be able to: Identify the main features of RAID fault tolerance. Take steps to recover from a hard disk failure. Module 8: Supporting ApplicationsTopics:Subsystems overview Supporting Win32®-based applications Supporting MS-DOS-based and Win16 applications Supporting applications in other subsystems Supporting applications on different hardware platforms Distributed Component Object Model Managing applications Lab:Running applications Skills:Students will be able to: Identify the subsystems that support applications under Windows NT. Identify the features and properties of Microsoft Win32-based applications. Configure NT Virtual DOS Machines (NTVDMs) to support MS-DOS and Win16 applications. Configure the OS/2 subsystem and identify issues related to the support of OS/2 and POSIX applications. Identify which applications are binary-compatible across platforms and which are source-compatible. Configure the Distributed Component Object Model (DCOM). Identify the tools for managing applications under Windows NT. Module 9: The Windows NT Network EnvironmentTopics:Windows NT network environments Windows NT network architecture Distributed processing Accessing file and print resources Distributed File System (Module 9 continued)Skills:Students will be able to: Describe the Windows NT network environments. Explain the components of the Windows NT network architecture. Identify the interprocess communication (IPC) mechanisms supported by Windows NT. Describe the file and print sharing components supported by Windows NT. Describe the features of the Windows NT Server Distributed File System (Dfs). Module 10: Configuring Windows NT ProtocolsTopics:Using the Network Program in Control Panel Microsoft TCP/IP NWLink NetBEUI Network bindings Labs:Configuring TCP/IP Installing NWLink Installing NetBEUI Skills:Students will be able to: Use the Network program in Control Panel to install and configure Windows NT protocols. Perform manual and automatic configurations of TCP/IP. Configure NWLink IPX/SPX compatible transport. Install NetBEUI and identify its capabilities and limitations. Configure network bindings to optimize system performance. Module 11: Windows NT Networking ServicesTopics:Installing network services Dynamic host configuration protocol Windows Internet Name Service Domain name system Computer Browser service Labs:Installing and configuring DHCP Installing and configuring WINS Installing and configuring DNS Skills:Students will be able to: Install network services. Configure DHCP. Configure WINS and resolve computer names in a distributed database. Configure DNS. Explain the function of the Computer Browser service. Module 12: Remote Access ServiceTopics:RAS and Dial-Up Networking Telephony API Installing and configuring RAS Installing and configuring Dial-Up Networking Troubleshooting RAS Lab:Installing Remote Access Service Skills:Students will be able to: Describe RAS and Dial-Up Networking. Explain the Telephony API (TAPI). Install and configure RAS. Install and configure Dial-Up Networking. Troubleshoot RAS. Module 13: Internetworking and IntranetworkingTopics:Internet and intranet overview IIS and PWS networking components Using Microsoft Internet Explorer Securing Internet and intranet sites Lab:Installing Internet Information Server Skills:Students will be able to: Describe the Internet and an intranet. Install and configure IIS and PWS. Use Microsoft Internet Explorer to access resources on the Internet. Explain how to secure Internet and intranet sites. Module 14: Interoperating with Novell NetWareTopics:Windows NT connectivity with NetWare Installing and configuring CSNW and GSNW Lab:Installing and configuring GSNW Skills:Students will be able to: Identify the tools for Windows NT connectivity with NetWare. Install and configure Client Service for NetWare (CSNW) and Gateway Service for NetWare (GSNW). Module 15: Implementing Network ClientsTopics:Windows NT 4.0 Server licensing Licensing administration Client software included with Windows NT Server Network Client Administrator Client-based network administration tools Services for Macintosh® Lab:Creating a Network Installation Startup Disk (Optional) Skills:Students will be able to: Identify appropriate licensing for clients and servers running Windows NT 4.0. Identify the licensing tools in Windows NT. Identify which clients can gain access to a computer running Windows NT Server Use Network Client Administrator to create and configure a network startup installation disk. Describe how the client-based network administration tools can be used on a computer running Windows NT Workstation or on a computer running Windows 95 to administer Windows NT Server. Explain the features included in Windows NT Server Services for Macintosh. Module 16: Implementing Directory ReplicationTopics:Directory replication overview Preparing for directory replication Managing directory replication Replication Troubleshooting Overview Lab:Implementing directory replication Skills:Students will be able to: Describe the Windows NT directory replication process. Prepare an export server and an import computer for directory replication. Manage directory replication between an export server and an import computer. Identify directory replication problems and possible solutions. Module 17: The Windows NT Boot ProcessTopics:Overview of the Windows NT boot process Troubleshooting the boot process Last Known Good configuration Emergency repair Lab:Troubleshooting the Windows NT boot process Skills:Students will be able to: Describe the Microsoft Windows NT boot process. Identify and solve problems related to the boot process. Use the last known good configuration. Describe and use the emergency repair process. Module 18: Troubleshooting ResourcesTopics:Troubleshooting categories Diagnostic tools Additional resources for troubleshooting Lab:Using diagnostic utilities Skills:Students will be able to: Identify categories of common problems and their possible solutions. Identify and use the diagnostic tools available with Windows NT. Identify additional resources for troubleshooting. © 1997 Microsoft Corporation. All rights reserved.
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