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Microsoft Exchange Server 5.5 - Design and Implementation
Class #973

Table of Contents

Introduction
At Course Completion
Microsoft Certified Professional Exams
Prerequisites
Course Materials and Software
Course Outline

Introduction

This course provides Microsoft® Exchange Server support professionals with in-depth product information on the following topics:

  • Planning and installing Exchange Server
  • Architecture of Exchange Server
  • Supporting Exchange Server in a single site or multisite enterprise environment
  • Establishing messaging connectivity over the Internet
  • Supporting Web access to Exchange Server computers through Microsoft Outlook™ Web Access.



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At Course Completion

At the end of the course, students will be able to:

  • Choose an implementation of Microsoft Exchange Server.
  • Develop the configuration of an Exchange Server computer.
  • Identify strategies for migration from previous versions of Exchange Server to version 5.5.
  • Develop a long-term coexistence strategy.
  • Develop an infrastructure for Exchange Server.
  • Develop security strategies.
  • Install Exchange Server.
  • Configure connectivity to a mail system other than Exchange Server.
  • Configure synchronization of directory information between Exchange Server and other mail systems.
  • Configure Directory Replication.
  • Configure the Message Transfer Agent (MTA) within a site.
  • Configure MTA among sites.
  • Configure Internet protocols and services.
  • Configure security.
  • Manage private information stores.
  • Manage connectivity.
  • Optimize foreign connections and site-to-site connections.



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Microsoft Certified Professional Exams

This course will help the student prepare for the following Microsoft Certified Professional exam:

  • Exam 70-081, Implementing and Supporting Microsoft Exchange Server 5.5



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Prerequisites

  • Complete course 922, Supporting Microsoft Windows NT® 4.0 Core Technologies, or possess equivalent knowledge
  • Complete course 1026, Microsoft Exchange Server 5.5 Series - Concepts and Administration, or possess equivalent knowledge, such as performing the following administrative tasks:
    • Create and manage recipients
    • Install and configure Microsoft Outlook
    • Maintain existing Exchange Server configurations
    • Create and manage public folders
    • Perform basic backup procedures
    • Maintain electronic forms
    • Monitor connections and server performance
  • Knowledge of Microsoft Internet Information Server (IIS) version 3.0 and Internet Explorer version 3.0 (recommended)



The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.

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Course Materials and Software

The course workbook and lab book are yours to keep.

You will be provided with the following software for use in the classroom:

  • Microsoft Exchange Server 5.5 Enterprise Edition (120-day evaluation version)
  • Microsoft Outlook 97 (120-day evaluation version)



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Course Outline

Day 1

Module 1: Microsoft Exchange Server Overview

Topics:

Introduction to Microsoft Exchange Server
Client access to Exchange Server
Exchange Server 5.5 features

Skills:

Students will be able to:

  • Compare and contrast shared-file messaging systems with client/server messaging systems.
  • Identify the clients supported by Exchange Server.
  • Describe the new features that are supported in Exchange Server 5.5.

Module 2: Microsoft Exchange Server Architecture

Topics:

Microsoft Exchange Server components
Component communication
Single-server message flow
Microsoft Cluster Server

Skills:

Students will be able to:

  • Explain the function of the Exchange Server core and additional components.
  • Describe the communication paths between the core Exchange Server components.
  • Trace the flow of a message through an Exchange Server computer in a single-server environment.
  • Describe Cluster Server.

Module 3: Designing a Microsoft Exchange Organization

Topics:

General planning considerations
Site and server planning
Establishing an address and naming scheme
Microsoft Exchange Server deployment case studies

Lab:

Designing Exchange Server messaging systems

Skills:

Students will be able to:

  • Evaluate the network and messaging needs of an organization.
  • Design a server, site, and user placement plan for a given Exchange Server organization.
  • Establish an address and naming scheme to support a planned messaging system.
  • Evaluate real-world Exchange Server deployment case studies by using the design criteria discussed in this module.

Module 4: Installing Microsoft Exchange Server

Topics:

Preparing for a Microsoft Exchange Server installation
Organizational contexts for installation
Post-installation considerations
Common installation issues
Service dependencies
Automatic installation and optimization
Installing Exchange Server in a clustered environment

Labs:

Installing and verifying Exchange Server
Installing Exchange Server using automatic setup (optional)
Creating Windows NT and Exchange Server accounts

Skills:

Students will be able to:

  • Explain which components are installed with each installation option.
  • Differentiate between creating a new site, adding a server to an existing site, and upgrading an existing server to Exchange Server 5.5.
  • Discuss post-installation considerations.
  • Identify common installation problems.
  • List the Exchange Server services and their dependent services.
  • Perform an automatic installation.
  • Describe the issues involved when installing Exchange Server in a clustered environment.

Day 2

Module 5: Intrasite Server Communication

Topics:

Intrasite server communication
Intrasite remote procedure calls (RPC) and wide area networks (WANs)
Message Transfer Agent overview
Intrasite service communications
Intrasite directory replication

Skills:

Students will be able to:

  • Describe the components that enable intrasite communication between computers running Microsoft Exchange Server.
  • Explain how RPC traffic can fill network bandwidth.
  • Discuss the role of MTA in intrasite server communication.
  • Explain how services communicate within a site.
  • Describe how Exchange Server maintains updated directory information on all servers in a site.

Module 6: Intersite Server Communication

Topics:

Multisite server communication
Common connector configuration
Monitoring connectors

Skills:

Students will be able to:

  • Compare the intrasite and intersite communication processes.
  • Identify the tabs for the common connectors.
  • Use the appropriate tools to monitor site connectors.

Module 7: X.400 and X.500 Concepts

Topics:

X.400 overview
X.400 publication schedule
X.400 message handling components
X.500 concepts
Management domains
Message Transfer System (MTS) overview
Interpersonal Messaging System (IPMS)

Skills:

Students will be able to:

  • Describe the X.400 and X.500 messaging recommendations.
  • Identify the components of the X.400 message handling system.
  • Compare and contrast an administrative management domain (ADMD) and a private management domain (PRMD).
  • Define the X.400 interpersonal message protocols.
  • Explain the role of IPMS and MTS.

Module 8: Site Connector

Topics:

Site Connector overview
Configuring the Site Connector
Demonstration: Configuring a Site Connector

Lab:

Configuring a Site Connector

Skills:

Students will be able to:

  • Describe the configuration options for the Site Connector.
  • Create a Site Connector between two sites.
  • Configure the Site Connector.

Module 9: X.400 Connector

Topics:

X.400 Connector overview
MTA transport configuration
Configuring the X.400 Connector
Demonstration: Configuring the X.400 Connector

Labs:

Configuring the X.400 Connector using TP4 (optional)
Configuring the X.400 Connector using Transmission Control Protocol/ Internet Protocol (TCP/IP)

Skills:

Students will be able to:

  • Describe the usage and benefits of the X.400 Connector.
  • Configure a network transport to enable the X.400 Connector to communicate over the specified MTA transport stack.
  • Configure the X.400 Connector to communicate over a TCP/IP network.
  • Configure the X.400 Connector to communicate over TP4.

Day 3

Module 10: Dynamic RAS Connector

Topics:

Dynamic RAS Connector operation
Creating the Dynamic RAS Connector
Configuring the Dynamic RAS Connector
Remote-access services (RAS) authentication issues

Skills:

Students will be able to:

  • Describe when to use a Dynamic RAS Connector between sites with no permanent local area network (LAN) or WAN connection.
  • Identify the transports that can be used with the Dynamic RAS Connector.
  • Create a connection between sites by using the Dynamic RAS Connector.
  • Configure a connection between sites by using the Dynamic RAS Connector.
  • Explain the security levels that can be set on the Dynamic RAS Connector.

Module 11: Multisite Message Routing and Selection

Topics:

MTA and multiple connectors
Multisite message routing
Selection process

Lab:

Configuring multiple routes

Skills:

Students will be able to:

  • Explain the role of MTA in the message routing and selection process.
  • Describe how MTA determines which connector to route through based on the gateway address routing table (GWART).
  • Describe the selection criteria used by MTA to determine a list of connectors.
  • Use the GWART table.
  • Apply the technique of restricting address space.

Module 12: Directory Replication

Topics:

Directory Replication overview
Configuring Directory Replication
Managing Directory Replication
Demonstration: Directory Replication

Lab:

Configuring Directory Replication

Skills:

Students will be able to:

  • Describe how Exchange Server communicates directory information between sites.
  • Configure Directory Replication between sites.
  • Manage directory information between sites.

Module 13: Public Folders

Topics:

Introduction to public folders
Public folder replication process
Public folder rehoming

Lab:

Creating and resolving public folder conflicts

Skills:

Students will be able to:

  • Configure public folder content replication at either the folder level or the information store level.
  • Describe the public folder replication process.
  • Describe the backfill process.
  • Explain how to configure a home server for a public folder.

Day 4

Module 14: Microsoft Exchange Server Integration with the Internet

Topics:

Protocols
Protocol logging
Performance counters
Creating a secure connection to the Internet
Domain name system (DNS) overview
Demonstration: Microsoft Exchange Server and DNS resolution

Skills:

Students will be able to:

  • Identify which Internet protocols Exchange Server supports.
  • Describe the difference between multi-purpose Internet mail extensions (MIME) and non-MIME content types for Internet messages.
  • Explain how protocol-logging values can be used to troubleshoot a problem.
  • Discuss how performance counters can be used to gather statistical information about system performance.
  • Describe some of the security considerations involved with connecting your organization to the Internet.
  • Explain how DNS resolves host names to IP addresses.

Module 15: Internet Mail Service

Topics:

Using the Internet Mail Service
Setting up an Internet Mail Service
Configuring the Internet Mail Service
Using ETRN to queue and return mail
Optimizing the Internet Mail Service

Labs:

Configuring the Internet Mail Service
Configuring the Internet Mail Service to use ETRN

Skills:

Students will be able to:

  • Describe how the Internet Mail Service provides access and message exchange to and from any simple mail transfer protocol (SMTP)-based mail system.
  • Prepare to install the Internet Mail Service.
  • Install the Internet Mail Service by using Internet Mail Wizard.
  • Configure the Internet Mail Service.
  • Optimize the performance of the Internet Mail Service.

Module 16: Internet News Service

Topics:

USENET newsgroups
Internet newsgroup overview
Creating an Internet News Service
Configuring a newsfeed
Publishing public folders
Network news transfer protocol (NNTP) details
Troubleshooting
Backfilling a newsfeed

Lab:

Configuring the Internet News Service

Skills:

Students will be able to:

  • Describe the functionality of Internet newsgroups.
  • Describe the functionality of the Internet News Service.
  • Create and configure an Internet News Service.
  • Publish Microsoft Exchange Server public folders as Internet newsgroups.
  • Describe the details of NNTP.
  • Use performance counters to analyze message traffic through the Internet News Service.
  • Use available tools for troubleshooting the Internet News Service.
  • Describe how to backfill newsfeeds.

Day 5

Module 17: Internet Client Access Protocols

Topics:

Postoffice protocol version 3 (POP3) overview
Internet Mail access protocol version 4 (IMAP4) overview
POP3 and IMAP4 authentication
Configuring POP3 and IMAP4
Troubleshooting POP3 and IMAP4

Lab:

Configuring Internet Mail client access protocols

Skills:

Students will be able to:

  • Explain how POP3 and IMAP4 clients retrieve electronic mail from a server.
  • Configure POP3 and IMAP4.
  • Troubleshoot POP3 and IMAP4 using Telnet, protocol logging, and diagnostics logging.

Module 18: Lightweight Directory Access Protocol

Topics:

Introduction to lightweight directory access protocol (LDAP)
Configuring LDAP

Lab:

Configuring LDAP (optional)

Skills:

Students will be able to:

  • Explain the function and purpose of LDAP.
  • Configure LDAP to allow clients to access the Directory Service on a Microsoft Exchange Server computer.

Module 19: Outlook Web Access

Topics:

Active Platform
Installing Microsoft Outlook Web Access
Configuring the hypertext transfer protocol (HTTP) object
Self-registration overview

Lab:

Installing and using Outlook Web Access

Skills:

Students will be able to:

  • Describe how Active Platform and Outlook Web Access provide access to a Microsoft Exchange Server computer through a Web browser.
  • Install Outlook Web Access on a computer.
  • Configure the HTTP object.
  • Describe how self-registration provides unique identities to anonymous users so they may access public folders.

In addition, one or more of the following optional mail modules may be included:

Module 20: Connector for Lotus Notes (optional)

Topics:

Connector for Lotus Notes overview
Connector for Lotus Notes components
Message flow
Configuring the Connector for Lotus Notes

Skills:

Students will be able to:

  • Describe Connector for Lotus Notes functionality and components.
  • Describe the message flow from Microsoft Exchange Server to Lotus Notes and from Lotus Notes to Exchange Server.
  • Locate and configure the Connector for Lotus Notes.

Module 21: Connector for Lotus cc:Mail (optional)

Topics:

Introduction to the Connector for Lotus cc:Mail
Lotus cc:Mail overview
Message flow
Setup of the Connector for Lotus cc:Mail
Configuring the Connector for Lotus cc:Mail
Directory Synchronization (Dirsync)
Multiple Connector/ Lotus cc:Mail postoffice considerations
Interoperability
Microsoft Windows NT performance counters

Lab:

Configuring the Connector for Lotus cc:Mail (optional)

Skills:

Students will be able to:

  • Describe the functionality of the Connector for Lotus cc:Mail.
  • Describe the architecture of the connector.
  • Install and configure a Lotus cc:Mail postoffice to exchange e-mail with Microsoft Exchange Server.
  • Identify common support issues with the connector.

Module 22: Connecting to Microsoft Mail and Schedule+ (optional)

Topics:

Microsoft Mail Connector
Configuring the Microsoft Mail Connector
Configuring Directory Synchronization
Configuring the Microsoft Schedule+ Free/Busy Connector

Labs:

Configuring the Microsoft Mail Connector (optional)
Configuring Directory Synchronization (optional)
Configuring the Schedule+ Free/Busy Connector (optional)

Skills:

Students will be able to:

  • Describe the Microsoft Mail Connector architecture and the flow of a message between Microsoft Exchange Server and Microsoft Mail for PC Networks.
  • Install and configure the Microsoft Mail Connector.
  • Implement Dirsync between Exchange Server and Mail for PC Networks.
  • Configure the Schedule+ Free/Busy Connector.



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